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Frequently Asked Questions (FAQs)

Here you can find the most frequently asked questions:


  1. How can I order a report?

  2. What is the exact ordering procedure?

  3. What are my payment options?

  4. From who do I receive the invoice?

  5. From who do I receive the delivery?

  6. What happens to my data?

  7. How is the purchase price of the report structured?

  8. What is reports-research.com?

  9. What is special about reports-research.com?

  10. How can reports-research.com be used (Terms of usage)?

  11. Who can I contact with further questions?

 

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1. How can I order a report?

You have the following ordering options:

  • directly online using our website
  • by telephone at + 49 (0) 2204 2918806
  • by fax sending your order form to ++49 (0)221-677 897 31
  • in writing to:

    reports-research.com c/o dynamic technologies GmbH Im Hilgersfeld 44 51427 Bergisch Gladbach GERMANY


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2. What is the exact ordering procedure?


Online order:

  • Please select the required delivery format (e.g. as a PDF via E-mail or Hard/paper copy via post) in the product view and then click on the "In my Cart" button. You now access the shopping cart which contains all the articles you have selected for your order.

  • If you wish to continue your shopping simply click on "Continue shopping" or click on "Continue" if you want to complete your order.

 

We will then request that you register or to log in if you have already completed the registration process.
 
Registration is fast, free-of-charge and offers decisive advantages:

  • Participation in our bonus system

  • Full access to all text samples / table and image directories of more than 252.113 reports

  • Simple and quick ordering with an overview of purchases you have made up to now

  • Support from our research specialists

  • No need to re-enter your data when making further purchases

  • After you have entered your contact data or have logged on, you can enter alternative shipping or invoicing address if required.

  • As soon as you have correctly entered all your details, please accept our general terms and conditions by checking "Yes, I accept your terms and conditions" and then pressing the "Confirm your Order" button.

  • At the same time you will receive a confirmation E-mail from us in which the details you have provided will be listed once again.

 

The report publisher(s) will send you the report/reports you have ordered. All reports at reports-research.com are provided at the original price. The customer does not pay any additional charges for using reports-research.com.

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3. What are my payment options?


The following applies for orders with an invoicing address outside Germany:
Payment by credit card only. In exceptional cases delivery with an invoice is possible. Please enquire for details!

The following applies for orders with an invoicing address in Germany:
Delivery is made exclusively on an invoice basis. Please note that we reserve the right to deliver the report only after payment has been received with private customers and first time orders.
 
In exceptional cases payment by credit card is possible. Please enquire for details!


 

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4. From who do I receive the invoice?


The following applies for orders with an invoicing address outside Germany:

You will receive an invoice from reports-research.com independently of the country in which the report publisher is based.

The following applies for orders with an invoicing address in Germany:

You will always receive an invoice from a German company. Either from reports-research.com (with report publishers based abroad) or directly from the German report publisher. The decisive factor is the location where the respective report publisher is based. The country where the report publisher is based is indicated in the report description and in the shopping cart.

reports-research.com thus acts as a report broker for reports published by foreign based report publishers. If you order a report from a report publisher based in Germany, reports-research.com will pass on your order free of charge to the report publisher (order forwarding). A contract relating to the provision of a report is formed between you and the respective report publisher.

 

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5. From who do I receive the delivery?


You will receive the delivery in all cases from the respective report publisher. The report publisher company will be indicated to you in the report description as well as in the shopping cart.

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6. What happens to my data?


If you place and online order, your data are sent automatically as an E-mail to the report publisher, and if you make your order by Fax for delivery your data is sent automatically as a Fax to the report publisher - without any delay. The report publisher will send you the ordered report or reports.

You can be sure that you will not receive undesired post from some company that you don't know. At rreports-research.com all report publishers must guarantee that they will not pass on the address of the orderer to third parties and will only use it for the purpose of delivery. For this reason, we have determined in our general terms and conditions that the respective report publisher must observe the data protection laws with regard to the orderer data which has been provided.

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7. How is the purchase price of the report structured?


All of the reports and further services on offer in the portal of reports-research.com are
 
offered at Net prices.

The total purchase price of the report in the index at reports-research.com consists of the following parts:

 

  • The net price for the report (original provided price)

  •  Plus the sum indicates in the description for postage and packaging (does not apply with delivery as E-mail or download),

  • Plus VAT (dependent on the invoicing address and your details concerning VAT number) if applicable

 

All reports at reports-research.com are provided at the original price. The customer does not pay any additional charges for using reports-research.com

Important information for VAT:

Reports from report publishers from Germany and other countries are provided on the reports-research.com portal and orders to Germany and other countries are handled. It is therefore only possible to display the valid applicable price in the order process.
 
The net price plus 19 % VAT applies for orders from and to Germany.

The VAT (Sales tax) which applies for the order is indicated with the invoice address and the VAT number.

Please consider the tax legislation of your country!


 

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8. What is reports-research.com?


reports-research.com is a portal which enables a more efficient search for a report. Our specialist team accept reports from various publishers into our index which is updated on a daily basis.

The objective is to give consultants and decision makers the edge over their competitors in the ever-more complex and competitive environment.

Because: Knowledge is the decisive competitive advantage!

reports-research.com provides you with this competitive advantage by a continuously updated offer of relevant reports.

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9. What is special about reports-research.com?


Through our co-operation with well-known report publishers and renowned business consultants, we provide first class market information from expert sources.

You scan search at an independent source which offers more than 252.113 report descriptions from more than 200 publishers. The research effort is thus drastically minimized.

Our neutral position allows us to advise you independently of the report publishers, about the report which best meets your market research requirement.

Furthermore, our database contains current market data encompassing more than 10,000 market segments as well as more than 100,000 companies profiles.

Using the pure research service for the suitable market research for you, we offer you the opportunity of a direct order without any detours and at the original offered prices.

If you cannot find what you are looking for we are available to assist. Either with our free-of-charge research service or with a free-of-charge recommendation to a company which may be able to assist in your special case.

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10. How can reports-research.com be used (Terms of usage)?


All information at the www.reports-research.com portal is intended for personal use - a commercial usage of the report descriptions and other data is not allowed.

The data published at www.reports-research.com is protected by copyright. We are not liable for mistakes made in the text or for incorrect links.

Commercial usage of the data, for example, to establish your own search system and services or index is strictly forbidden. It is also forbidden to read the data automatically using software.

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11. Who can I contact with further questions?


For further information please contact:


reports-research.com c/o dynamic technologies GmbH Im Hilgersfeld 44 51427 Bergisch Gladbach GERMANY



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Can’t find what you are looking for?

We are happy to help you:

info@reports-research.com or via phone: + 49 (0) 2204 2918806