Marktanalyse IT Services 2007/2008
Inhaltliche Schwerpunkte der Analyse sind die im Geschäftsjahr 2006 tatsächlich erzielten Tagessätze nach Tätigkeiten und Erfahrungsstufen.
/ Die aktuelle Preisentwicklung in verschiedenen Managed-Services-Segmenten 2007 im Vergleich zu 2006.
/ Die erwartete Entwicklung der Tagessätze für 2007 und
Schwerpunkte: IT service / IT outsourcing
|
2007 |
780,00€ |
Unified Communications in Deutschland - Potenzial, Strategien, Anbieter
Nutzen und Wertversprechen: Worin besteht der zentrale Nutzen von Unified Communications und welche Vorteile lassen sich damit realisieren?
/ Strategische Bedeutung: Welche strategische Rolle spielt eine effiziente Kommunikation für Unternehmen? Warum ist das Thema Unified Communications von strate
Schwerpunkte: IT service / IT outsourcing , General Telecommunications
|
2007 |
380,00€ |
Unified Communications in Deutschland - Potenzial, Strategien, Anbieter
Usage and value proposition: What are the central value propositions and opportunities that can be realised?
/ Strategic impact: Which strategic role does efficient communication play for enterprises? What is the strategic potential of Unified Communications?
/ Market view: Which providers offer U
Schwerpunkte: IT service / IT outsourcing , General Telecommunications
|
2007 |
380,00€ |
BPO: IT services vendor strategies
The past five years have been a roller-coaster ride for IT services vendors playing in the European BPO market. Despite strong market growth, and some early big wins, most vendors have not met their revenue or profit expectations. However, this has not deterred IT services vendors, who now see doing
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.990,00$ |
Innovation and IT services: client perspectives
Many IT services vendors have spent a great deal of time focusing on innovation over the last year. However, what is innovation to client organisations? Are they interested in buying ‘innovation’ from their IT services vendors? How are they approaching the innovation sourcing process with their vend
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.800,00$ |
Opportunities in enterprise ICT: strategies for IT services providers
The concept and practice of converging IT and telecoms technologies, infrastructures, services and markets is not new. However, it is gaining momentum, driven by the growing ubiquity of networks as a key element in IT solutions and of IT as a key element in network solutions. The IT services industr
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.800,00$ |
Accenture (outsourcing competitor analysis)
Increased competition means that clients are less willing than they were in the 1990s to pay a brand premium in many parts of the IT services market. Accenture faces challenges in managing its prices and its brand as it juggles a mixture of traditional premium-price services with a new generation of
Schwerpunkte: IT service / IT outsourcing
|
2007 |
400,00$ |
Business Consultancy in IT Services: Strategies for Success
In the 1990s, the business consultancy practices of the majority of the Big Five accountancy firms (Ernst & Young, PwC Consulting and KPMG) were sold off and snapped up by IT services companies, all eager to add business acumen to their IT portfolios; or in the case of Arthur Andersen spun off to fo
Schwerpunkte: Management , IT service / IT outsourcing
|
2007 |
2.900,00$ |
Global sourcing: little acceptance in Germany
The use of global sourcing is still in its infancy in Germany. While all service providers are striving to deliver more and more services from low-cost locations, most IT users in Germany are procuring services only from onshore locations. Where global sourcing is deployed, these are mostly small co
Schwerpunkte: IT service / IT outsourcing
|
2007 |
750,00$ |
Innovation in IT services: vendor strategies
The use of the word ‘innovation’ has grown dramatically among IT services vendors in the last six months. These days, it appears difficult to avoid a reference to innovation in any vendor discussion, much in the same way that it was difficult to avoid a reference to agility a year ago.
However, aft
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.800,00$ |
Market Trends: business process outsourcing
The UK BPO market now represents more than 40% of the UK S/ITS-focused outsourcing market, and has developed its own distinct characteristics and trends separate from those of the IT-focused outsourcing markets. For this reason Ovum has now separated its analysis and forecasts of the BPO market from
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.200,00$ |
Market Trends: infrastructure services
A tightened grip on infrastructure-based budgets plus an increased demand for cost savings/profit sharing means suppliers of IT support services and infrastructure outsourcing services face one of the most difficult challenges in the IT services market. This analysis is part of the Holway@Ovum Marke
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.200,00$ |
Market Trends: UK software and IT services
We have witnessed nothing in 2006 to change our long-held view that the UK S/ITS market is fundamentally mature and set to be characterised by mid-single-digit growth for the foreseeable future.
This report looks at the market for software and IT services in the UK. It details Ovum’s estimates and
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.200,00$ |
Steria
Steria has had a tough few years in its UK business where more than three quarters of revenue is attributable to the public sector. However, 2006 is set to be a turnaround year for the company, having won some significant contracts resulting in order growth driving revenue growth. The company has be
Schwerpunkte: IT service / IT outsourcing
|
2007 |
400,00$ |
The mid-market in IT services: vendor strategies
Ovum recently undertook a series of research interviews with suppliers to the UK software and IT services market. Our intention was to understand their various strategies for addressing the mid-market opportunity and to assess which approaches work best. In this report we present our findings and ou
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.990,00$ |
Xansa (outsourcing competitor analysis)
Xansa has emerged from a period of intense change. The company has put India at the centre of its strategy to compete effectively in its core market, which has historically been application management, but is now in a variety of BPO areas, in which finance & accounting (F&A) and payroll dominate. Al
Schwerpunkte: IT service / IT outsourcing
|
2007 |
400,00$ |
Managed Services - How Managed Services Can Help IT Departments Deliver Greater Value and Flexibility
Some organisations look towards outsourcing to assist them in achieving their business objectives, and some prefer to retain the delivery of IT services in-house. However, Butler Group is seeing an increasing number of organisations not only using outsourcing to complement the services they are deli
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.700,00$ |
Managed Services - How Managed Services Can Help IT Departments Deliver Greater Value and Flexibility
Some organisations look towards outsourcing to assist them in achieving their business objectives, and some prefer to retain the delivery of IT services in-house. However, Butler Group is seeing an increasing number of organisations not only using outsourcing to complement the services they are deli
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.700,00$ |
Shared Services and Outsourcing in European Government (Databook)
IT services for government for federal, state and local, defense and public safety agencies IT services divided into consulting, systems integration services, outsourcing services and maintenance services The proportion of revenues for shared services projects Projections from 2006 to 2012 / /
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.295,00$ |
Shared Services and Outsourcing in United States Government (Databook)
IT services for government for federal, state and local, defense and public safety agencies IT services divided into consulting, systems integration services, outsourcing services and maintenance services The proportion of revenues for shared services projects Projections from 2006 to 2012. / /
Schwerpunkte: IT service / IT outsourcing
|
2007 |
1.295,00$ |
The Future of Speech in Mobile Field Services (Market Focus)
Interviews with primary speech vendors in the mobile field services industry.
/ Market segmentation and sizing of speech-enabled mobile field services applications.
Schwerpunkte: IT service / IT outsourcing
|
2006 |
1.895,00$ |
The Outlook for Outbound IVR (Market Focus)
Analyzes market conditions affecting the uptake of outbound IVR.
/ Identifies specific opportunities for outbound IVR application.
Schwerpunkte: IT service / IT outsourcing
|
2006 |
1.895,00$ |
The IT Services Opportunity in Vertical Sectors: End user investment strategies,forecast spend and key objectives
The growing competition from vendors operating in the IT services market has driven the development of a wide range of skills. As vendors develop sector expertise through years of experience gained from working within specific areas, the industry is moving towards a more vertical approach. The IT Se
Schwerpunkte: IT service / IT outsourcing
|
2006 |
1.910,00$ |
Profiting from established offshore contact center locations: India, Philippines, Canada, Mexico (Review Report)
Analysis of Canada's outsourcing market
/ A discussion of Mexico's emergence as a US nearshore location
/ A review of India and the Philippines, the most mature of all offshore contact center markets
/ Numerical and graphical descriptions of these four maturing markets
Schwerpunkte: IT service / IT outsourcing
|
2006 |
3.395,00$ |
Targeting Growth in Mature Markets: USA and Western Europe (Review Report)
Analysis of the US and Western European contact center outsourcing markets
/
/ A discussion of how offshoring is affecting domestic demand for contact center outsourcing
/
/ The impact of IVR and self-service technologies on domestic outsourcing
/
/ Numerical and graphical descriptions of t
Schwerpunkte: IT service / IT outsourcing
|
2006 |
3.395,00$ |
