Overview 1
Catalyst 1
Summary 1
Methodology 1
Table of Contents 2
Introduction 3
This tracker provides both one-month and 12-month views of developments 3
Each month Datamonitor tracks the most relevant announcements from 100 competitors 3
Datamonitor's Retail Banking Team provides analysis of the key developments at both the one-month and 12-month level 4
A fully searchable database of the past two years of developments is also delivered alongside the report 4
Products, Services and Innovation 5
BBVA 5
Spain: BBVA enhances online banking service for customers 5
Bradesco 5
Brazil: Bradesco launches Radio Bradesco online 5
Citibank 5
Russia: ZAO Citibank launches mobile e-banking 5
Commerzbank 5
Germany: Commerzbank expands dedicated online services to iPhone for World Cup 5
Commonwealth Bank 6
Australia: Commonwealth Bank launches new e-banking service for customers 6
Australia: Commonwealth Bank's online services to be made available on the Apple iPad 6
Co-operative Financial 6
UK: Co-operative Bank to offer new range of mortgage products 6
First National Bank 6
South Africa: First National Bank provides free voice service through FNB connect 6
La Caixa 6
Spain: La Caixa and Visa launch mobile payments 6
Nationwide 7
UK: Nationwide launches low rate personal loans for specific tenure 7
UK: The Mortgage Works to launch broker-specific schemes on prime mortgages 7
OP-Pohjola Group 7
Finland: OP-Pohjola Group to terminate bill payment services at ATM 7
Piraeus Bank 7
Greece: Winbank Direct launches online account with preferential rate 7
Royal Bank of Scotland 8
UK: RBS and NatWest begin Customer Charter to achieve customer satisfaction 8
State Bank of India 8
India: SBI to focus on retail branches for growth and client acquisition 8
St.George 8
Australia: St.George to offer banking application for the Apple iPad 8
M&A, Partnerships and Organic Growth 10
ABN Amro 10
The Netherlands: ABN Amro confirms merger with Fortis Bank 10
Banco Sabadell 10
Spain: Banco Sabadell to takeover Banco Guipuzcoano 10
Barclays 10
US: Barclays to sell US mortgage business to Ocwen Loan Servicing 10
BBVA 11
US: BBVA Compass ties up with SmartyPig to offer financial services to clients 11
BNP Paribas 11
Germany: BNP Paribas Personal Finance ties with Commerzbank to provide consumer credit 11
Turkey: BNP Paribas signs MoU with Çolako?lu Group 12
Bradesco 12
Brazil: Bradesco to acquire IBI Mexico for BRL297.6m 12
Caixa Geral 12
Brazil: Caixa Geral partners with Bank of Brazil to share services and infrastructure 12
Citibank 12
US: CitiFinancial plans to rebrand its North American business 12
US: Citi to sell auto loan portfolio to Santander Consumer for $3.2 billion 13
Commerzbank 13
Germany: Commerzbank and Dresdner Bank to explore new brand opportunities in the market 13
Garanti Bank 13
Romania: Garanti Bank signs agreement to acquire stake in D Netherlands Holding 13
ICICI Bank 13
India: ICICI Bank receives shareholder approval for merger with Bank of Rajasthan 13
Intesa Sanpaolo 13
Italy: Intesa Sanpaolo Group announces plans to buy 50 branches from Banca Monte dei Paschi di Siena 13
Italy: Intesa Sanpaolo Group sells subsidiary stake to Crédit Agricole Group 14
Monte dei Paschi di Siena 14
Italy: Gruppo Banca Carige finalizes purchase of 22 branches Of Banca Monte dei Paschi di Siena 14
Northern Rock 14
Guernsey: Northern Rock to close its banking operations 14
Postbank 14
Germany: Postbank to acquire retail outlets of Deutsche Post 14
Rabobank 15
China: Rabobank Group signs MoU with Agricultural Bank of China 15
India: Rabobank seeks approval to enter Indian market 15
Raiffeisen 15
Slovakia: Raiffeisen International adds new bank to its network 15
RBS 15
Argentina: Royal Bank Of Scotland Group to divest its retail banking business 15
Kazakhstan: RBS announces sale of its retail business 16
Pakistan: RBS Group agrees to sell stake to Faysal Bank 16
UAE: RBS announces plans to quit retail banking 16
Santander 16
Mexico: Banco Santander acquires Bank of America's stake in Santander's Mexican unit 16
Skandinaviska Enskilda Banken 16
France: Skandinaviska Enskilda Banken to sell operations to Société Générale in France 16
Sumitomo Mitsui Banking Corporation 17
Malaysia: Sumitomo Mitsui Banking Corporation to open new subsidiary 17
Standard Chartered 18
China: Standard Chartered Bank signs agreement with Agricultural Bank of China 18
Yapi Kredi 18
Turkey: Yapi Kredi joins forces with Western Union 18
Appendix 19
Methodology 19
Further reading 19
Ask the analyst 19
Datamonitor consulting 19
Disclaimer 19
List of Tables
Table 1: The 100 companies and subsidiaries covered by Datamonitor's Retail Banking Competitor Tracker 3
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